Sealed-pack returns in 14 days
Order code in chat. Unused seal. Mail or hand-back as support files it.
If you have not opened the seal, you have 14 days to start a return with the order code.
Live support files it. Do not pay a second rider to “fix” a broken seal without writing the shop.
Opened cosmetics-style exceptions are not the flower rule; unused sealed packs are the listed path.